HR

JEA HR chief faces questions on employee complaints in ongoing workplace culture investigation — Photo by Werner Pfennig on P

HR

The Complete Guide to Managing the JEA Workplace Culture Investigation: From Crisis Communication to Trust Rebuilding

In 2023, the JEA workplace culture investigation required HR to combine rapid crisis communication, a clear complaints process, and long-term trust-building actions. The fallout began when former staff publicly accused leadership of fostering a fear-based environment, prompting a city-appointed committee to launch a formal inquiry. Understanding the JEA Workplace Culture